Returns and Refunds

FIAA Collection will publish its returns and refunds policy here. These details have not been finalised yet, so no delivery times, charges or guarantees are stated on this page.

If you have a question in the meantime, please contact us.

Customized products

Customized products are made according to the customer’s selected requirements. Customized products are not eligible for return, except where required by applicable law or where FIAA’s published policy provides otherwise.

Nothing on this website limits any rights you have under applicable consumer law.